Privacy Policy

This website, www.evitpl.com, is run by EVI Technologies Private Limited (“EVIT”, “we”, “us”), CIN U74999DL2017PTC319575, with its registered office at R/Z 1106/1, Gali No 10, Sadh Nagar, Palam, New Delhi-110045. We decide how the personal data described here is used, so we are the Data Fiduciary under India's Digital Personal Data Protection Act, 2023.

We do not sell products through this website. Clients get in touch with us first, and we supply, install and support chargers under a separate quotation or agreement.

We only collect what you give us, plus limited technical data needed to run the site.

• When you contact us (contact form, email, phone or WhatsApp): your name, email address, and, if you choose to give them, your phone number, company, city and the details of your enquiry, such as the charger type, quantity, site type or a charger serial number.
• When you apply for a job: your name, email address, phone number, location, experience, education (qualification, field of study, college or university, year of passing and, if you give it, your score), your CV, and optionally your LinkedIn or portfolio link and a cover letter.
• Analytics, only if you accept: if you click “Accept” on our cookie banner, Google Analytics records how the site is used, such as pages viewed, how you arrived, your device and browser type and approximate location. If you reject, this is not collected.
• Security data: to stop spam on the contact form we keep a one-way scrambled (hashed) version of your IP address for up to one day. We cannot turn it back into your IP address.
• Records from earlier online orders: an earlier version of the website could take online orders. We keep any order and refund records from that time (customer name, contact details, addresses, GST number if given, and payment references) for accounting and tax purposes. Only authorised EVIT staff can see them.

We do not ask for, and you should not send us, sensitive information such as health data, bank passwords or government ID numbers through the website.

• To reply to your enquiry, prepare a quotation, and supply, install and support chargers you order from us.
• To assess job applications and contact candidates.
• To understand which pages are useful and improve the website, only if you accepted analytics cookies.
• To keep the website secure and stop spam and misuse.
• To meet our legal duties, such as keeping tax and accounting records.

We process your data because you gave it to us for these purposes (your consent), or where the law allows or requires it. You can withdraw your consent at any time (see Your rights); this does not affect anything we did before you withdrew it. We do not use your data for automated decision-making and we never sell it.

Inside EVIT, only the staff who need it can see your data. We also use a few trusted service providers who process data on our behalf and only as we instruct:

• Supabase: stores form submissions, CVs and records in a secure database.
• Vercel: hosts and serves the website.
• Google Workspace, with Resend as a backup: send and receive our emails, including the confirmation we email when you contact us.
• Google Analytics: website statistics, only if you accept analytics cookies.
• Razorpay and Shiprocket: processed payments and deliveries for the earlier online orders.

These providers may store or process data on servers outside India. We share data with government authorities only when the law requires it. We do not share it with advertisers.

• Job applications and CVs: 1 year after you apply, so we can consider you for other roles.
• Enquiries and messages: 3 years after our last contact with you.
• Order, invoice and refund records: 8 years, as Indian tax law requires.
• Hashed IP addresses for spam protection: up to 1 day.
• Analytics cookies: up to 2 years, unless you reject or delete them sooner.

You can ask us to delete your data sooner, unless the law requires us to keep it. When we no longer need it, we delete it.

The website is served only over encrypted connections (HTTPS). Enquiries, CVs and order records are stored in a private database and private file storage that only authorised EVIT staff can open, after signing in. CVs open through links that expire after a few minutes. No system is completely secure, but we work to protect your data and will notify you and the authorities of a breach as the law requires.

Under the Digital Personal Data Protection Act, 2023, you can ask us to:

• Tell you what personal data we hold about you and how we use it.
• Correct, complete or update it.
• Delete it, unless the law requires us to keep it.
• Stop using it where you gave consent, by withdrawing that consent.
• Name another person to exercise these rights for you in case of your death or incapacity.

Email akm@evitpl.com from the address you used with us, or tell us how to verify that the request is yours. We will reply as soon as we can and within the time the law allows.

We use essential cookies to run the site, and Google Analytics cookies only if you accept them. Our Cookie Policylists every cookie, and the “Cookie settings” link at the bottom of every page lets you change your choice.

This website is meant for businesses, organisations and adults. We do not knowingly collect data from anyone under 18. If you think a child has sent us their data, contact us and we will delete it.

We will update this page when our practices change, and show the new date at the top. If a change is significant, we will make it clear on the website.

For questions, requests or complaints about your personal data, contact our privacy contact at akm@evitpl.com, or write to EVI Technologies Private Limited, R/Z 1106/1, Gali No 10, Sadh Nagar, Palam, New Delhi-110045.

If you are not satisfied with our response, you can complain to the Data Protection Board of India.